FAQ | instaJane

Is it legal to purchase from instaJane?

Of course! InstaJane only partners with fully licensed cannabis companies. Our partner’s Bureau of Cannabis Control (BCC) license number is C10-0000041-LIC. We operate in compliance with all state and local regulations.

Does InstaJane charge delivery fee?

At InstaJane, we do not charge a delivery fee. However, the minimum order value is $40.

Where does InstaJane deliver?

We deliver to parts of San Fernando Valley, Santa Clarita, and Palmdale/Lancaster. Enter your zip code on the homepage to check if we deliver to you.

What is required to make a purchase?

Any valid government-issued photo ID showing you are 21+. We accept out of state IDs and passports. If you are 18+, a valid government-issued photo ID and a valid medical recommendation are required.

How long does it take to get my order?

We are committed to providing the fastest delivery possible. We aim to deliver your products in less than 60 minutes. Orders received between 3:00 - 5:00 pm may be delayed.

How do I schedule a delivery?

Deliveries may be scheduled for same day or next day. Orders must be received before 3:00 pm for same day delivery. Simply pick the desired time slot during checkout.

Can I update my order after I placed it?

Of course! Just call us and we will make sure your ‘buddi’ updates your order.

What are your hours?

UPDATED - Our delivery hours are: Tuesday - Sunday: 10am - 8pm Monday: 12pm - 8pm

Do you have a storefront?

Yes! Our dispensary, SFVPC, is located in Sylmar! Check out our live in-store menu and place an order for pickup at https://www.sfvog.org/.

Will tax be added to my order price?

No, all prices shown include tax already. That way you can shop to your budget!

Should I tip my driver?

Our drivers work hard to get make sure we deliver on time. Please show your appreciation by tipping them.

Do you accept card or cash?

We accept debit card, credit card and cash upon delivery.

What is the legal limit I can purchase in one day?

1 ounce of flower. 8 grams of concentrates, including cartridges and edibles.

I received a defective product, can I get a refund?

All non-damaged cannabis product sales are final. We do not exchange products when customers do not like the look, feel, taste, smell or any other characteristic of the product. We do not offer refunds. We only exchange hardware products such as vapes, pods, or batteries if they are defective. We do not exchange flowers, pre rolls, concentrates, edibles, tinctures, and topicals. Defective products must be reported to us within 24 hours of purchase.